Mix and Match
Shipping policy
Shipping Policy
Thank you for shopping with us. Please read our shipping policy carefully to understand how your order will be processed and delivered.
Shipping Location
We currently ship only within India. International shipping is not available at this time.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.
In the event of a high volume of orders, processing may take slightly longer. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Time
Once your order has been processed and dispatched, delivery typically takes 5–9 business days, depending on your location and courier service availability.
Delivery times are estimates and may vary due to factors such as weather conditions, courier delays, public holidays, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase. Any promotional free shipping offers will also be shown at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation message or email with tracking details. Tracking updates may take 24–48 hours to become active.
Delivery Issues
Please ensure that your shipping address and contact details are correct at the time of placing the order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
If your order is marked as delivered but you have not received it, please contact us within 48 hours so we can assist you with the courier.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 24 hours of delivery with clear photos of the product and packaging. We will review the issue and provide a suitable resolution.
If a package is lost in transit, we will work with the courier to investigate and assist you accordingly.
Contact Information
For any questions regarding shipping or delivery, please contact our customer support team through the contact details provided on our website. We aim to respond within 24–48 business hours.